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Which Cloud Fax plan is right for you?

Depending on your business needs and the industry you operate in, your fax requirements may vary.

Certain industries have more stringent security requirements especially if they transmit, store and access confidential information. The difference between standard and encrypted fax options is that encrypted fax complies with the Health Insurance Portability and Accountability Act (HIPAA) within the technical, operational and administrative framework and offers a more secure way of handling information. Health care providers are required to be HIPAA compliant, however other industries including financial, legal services and real estate may also need a more robust fax solution due to the nature of their business.

The next step is to figure out how many users need access to Cloud Fax services. Is one fax line sufficient or do you require a few fax numbers for different departments within the company? The answer to this will dictate whether you need a single-line or multi-line plan.

Standard Encrypted
Multi-Line Single-Line Multi-Line
Plan Cost*
Per month
$9.95 * $19.95 * $39.95 * $29.99 * $199.99 * $14.95 * $28.95 * $52.95 * $38.99 * $209.99 *
Sent & recieved
250 500 1,000 Unlimited usage at $0.04/per page 5,000 250 500 1,000 Unlimited usage at $0.04/per page 5,000
Buy Now Buy Now Buy Now Buy Now
HIPAA Compliant
Toll free fax numbers included
No long distance fees within North America
1 $1 per
telephone number
1 $1 per
telephone number
Number Portability
$8 one-time per number
Fax Forward to Storage
$2 one-time per fax number configured
Supported systems
Mac, PC, Android, iOS
Supported files
Word, Excel, PowerPoint, JPEG, TIFF, PDF & more
Real-time usage report
Additional page cost
N/A $0.10
N/A $0.10
* Pricing for Cloud Fax is based on how many faxed pages you expect to send and receive monthly.
Unused fax quantities do not carry over to the following month.

Key Benefits

Cloud Fax Product Overview
Fax online

Fax Anytime, Anywhere

Cloud Fax lets you securely send and receive faxes from computers (PCs and Macs) and mobile devices (iOS and Android) wherever you have Internet access. Incoming faxes show up right in your email inbox via a local or North American-based toll-free number.

Anytime access to faxes

Access When You Need it

Faxes are available from the cloud as soon as they are received, meaning critical documents are accessible 24x7 from any Internet device. And since they are archived for 30 days, viewing old faxes has never been easier.

Secure faxing

Keep Content Secure

With Cloud Fax, sensitive information is not left lying around the office. And you can save faxes locally in PDF, JPEG or TIFF format or retrieve them from your secure cloud archive for up to 30 days.

Cloud Fax makes faxing easy

Lower Costs

Get easy access to faxing without the cost of toner, paper or a phone line. You also reduce clutter and waste by eliminating all the excess paper in the office.

Reduce costs with Cloud Fax

Improve Productivity

You can quickly and easily include a cover letter on your fax, send to up to 20 recipients at once or resend a fax automatically after a busy signal, up to five attempts. Outgoing faxes can be sent securely in a variety of formats including .doc, .docx, PDF, .xls, .xlsx, JPEG, TIFF, PNG and more.

Reduce hassles with Cloud Fax

Reduce Headaches

Cloud Fax never jams and there's no fax line to get tied up, meaning senders won't get a busy signal. With no software or hardware to maintain, there’s no need for IT intervention or repair. It also comes with a spam filter allowing you to block faxes from unknown senders or overzealous fax marketers.

Total Support From Day One... and Beyond

The support at CenturyLink is second to none. With a wide array of support service options, we've got you covered from setup to training to ongoing maintenance. As always, you get FREE 24x7 support with a cloud expert for product-related issues once you're up and running, just for being a customer!

Guided Activation (FREE with $100 of monthly services)

Use our convenient online scheduling tool to reserve a complimentary one-on-one appointment with one of our expert
cloud engineers.

  • You’ll learn how to:
  • Get your account set up
  • Send and receive faxes
  • Manage online fax folders
  • Manage fax file formats

Why Choose CenturyLink

We believe that all businesses should have access to the simplicity, security, reliability and flexibility of cloud services. That's why we work hard to provide you with the support and service you need to make the switch. And it's all backed by the reputation of CenturyLink, a world leader in IT and cloud solutions, and the nation's third-largest communications provider.

All-In-One Solution for Less

"With CenturyLink, we get the best of everything. No one else can deliver an all-in-one solution with world-class support at such a reasonable price."

Read Success Story
See how customers benefit from Cloud Fax
Mike Hobson
Assistant GM
Colorado Springs Sky Sox

Use Case

Getting Serious About Security: Protecting Data Both Online and Off

Learn how a family-owned insurance brokerage improved the security of their data, both in physical and digital form, while decreasing costs and increasing productivity.

Case study about increased data security with Cloud Fax