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Guidelines for Porting Your Cloud Fax Number to Another Carrier

  1. Contact the winning (or gaining) fax carrier to learn the details of their process for porting your fax number. Usually, this requires filling out and submitting a Letter of Agency (LOA) form provided by your new fax carrier.
  2. When filling out the LOA, enter CenturyLink as your current service provider.
  3. We recommend that you submit a copy of your most recent Cloud Fax invoice when submitting your LOA.
  4. Submit your LOA and a copy of your Cloud Fax invoice to the winning fax carrier for port processing.
  5. Any updates on the status of your porting request, including port rejections and port dates/times, should come from the winning fax carrier.

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